1. Online Real Tour Fee (₹99)
- The ₹99 fee for the Online Real Tour is 100% refundable under the following conditions:
- If you do not find any accommodation to your liking.
- If the Real Tour does not occur at your preferred time.
- The amount is also adjustable towards future bookings.
2. Tokens/Advance Rentals (Physical Visits)
- Tokens or advance rental payments made during physical visits are non-refundable.
- However, if a cancellation request is made within 3 days of booking, a Credit Note for the full amount (up to ₹5000) will be issued.
- The Credit Note can be redeemed by the customer or any referral.
- It is valid for 1 year from the date of issuance.
3. After Shifting
- Once you have shifted into the accommodation, any payments made become 100% non-refundable and non-transferable.